Terms of use

By installing the Argos agent, creating a control-panel account, or signing a purchase order, your company (the "Customer") accepts these terms of use on behalf of all its operators and monitored machines.

If you disagree with any condition, do not install the agent or use the panel; contact us to resolve questions before deploying the product.

Argos is remote monitoring and management software for fleets of Windows PCs. An app installed on each machine sends the essentials to the central panel: which machines are on, how their security settings look, and which tasks have run. From the panel you can take remote control of one machine or push a task to the whole fleet without leaving your desk.

There are two ways to run it. On Nube Centinelo we host an isolated instance for your company and we take care of the infrastructure. On Nube privada the software runs on your own server or cloud account, installed with a single command; it's annual only, starts at 25 PCs, and we have no access to your data.

• The Customer is responsible for keeping its operators' credentials confidential and for correctly configuring each operator's roles and machine scope (RBAC).
• The Customer must enable two-factor authentication (TOTP) on higher-privilege accounts.
• The Customer is responsible for revoking access for operators who no longer work at the company.
• The free trial runs for 14 days, asks for no card, and covers up to 10 PCs.

Argos must only be installed on machines the company owns, or that the company has explicit authorization to monitor. The following is prohibited:

• ✕Sublicense, resell, redistribute, or transfer the service to a third party.
• ✕Reverse engineer, decompile, or attempt to derive the source code of Argos.
• ✕Monitor third parties' machines without their authorization, or install the app without telling the people who use those machines.
• ✕Use the service for illegal activity or to spy on people without their consent.

A partner or affiliate authorized by Centinelo can recommend Argos to you and earn a commission for that referral. An affiliate has no access to your account.

A partner can also administer the service on your behalf, but only with your written authorization. That authorization doesn't change who the Customer on the contract is, and you can revoke it whenever you want.

As the Customer, you're responsible for complying with your country's labor and data-protection laws when deploying Argos, including notifying your team that their work equipment is monitored, documenting the purpose, and keeping the scope proportionate.

We put together a practical guide for this:

Read the responsible monitoring guide →

The Argos software, its code, brand, and documentation belong to Centinelo and the contributors who develop it. The Customer receives a license to use the software, not ownership of it. Nothing in these terms transfers intellectual-property rights to the Customer.

Argos is billed per PC, per month. On monthly billing each PC costs US$12 a month. On annual billing it's US$10 per PC per month, paid for the year up front. The minimum is 5 PCs.

The price drops as your fleet grows and the discount applies to every machine: from 50 PCs it's US$10 per PC per month; from 200 PCs it's US$8 per PC per month, both on monthly billing. Annual billing carries the same volume discount, published on the pricing page.

On Nube privada the plan is annual only, starts at 25 PCs, and adds a setup fee that we quote based on your infrastructure.

All prices are in US dollars.

A PC is billable when the app has connected at least once in the last 30 days and the machine isn't archived in the panel.

Archived machines, machines you removed, and machines that never sent data don't count. We check the number of billable PCs at the close of each period and the invoice is based on that number.

Our payment processor issues the invoices and acts as the merchant of record for the sale. That processor collects the taxes that apply in the Customer's country and decides which ones your subscription carries.

The subscription renews automatically at the end of each period, monthly or annual, until you cancel it. If you don't want to renew, cancel before the renewal date.

You can cancel whenever you want from the panel. The service stays active until the end of the period you already paid for and nothing else is charged. Refunds follow the refund policy.

If we raise prices, we email you 30 days ahead. The new price starts with your next renewal, and if you don't agree with it you can cancel before that date.

Read the refund policy

If an invoice goes unpaid, we get in touch to sort it out. If it stays unpaid, the account drops to read-only: you can sign in, see your machines, and export your data, but you can't use remote control or run tasks.

Everything comes back as soon as the payment is confirmed. We don't delete data over an unpaid invoice without telling you first.

We work to keep the service continuously available, but we don't guarantee 100% uptime: scheduled maintenance, updates, or outages outside our control can occur: for example, from the infrastructure provider the Customer chose.

Technical support is offered through the channels listed on the pricing page, with response times that depend on the contracted plan.

Argos is offered "as is." To the extent permitted by law, Centinelo is not liable for indirect damages, data loss, or lost revenue arising from use or inability to use the service, except in cases of willful misconduct or gross negligence.

The Customer is responsible for maintaining its own backups and for validating that its use of Argos meets its legal and contractual obligations toward its own employees and customers.

You can cancel the subscription whenever you want from the panel or by writing to support.

When the service ends, the app stops sending new data. We keep your data available to export for 30 days after cancellation and then delete it, except for what the law requires us to keep.

We can also end the contract if these terms are breached, if the service is used to spy on third parties, or if usage puts the platform at risk. Whenever possible, we tell you first and give you time to export.

We may update these terms as the product or applicable regulations change. Relevant changes are communicated to the Customer and take effect on the date indicated in the updated version.

Unless the specific contract between the Customer and Centinelo states otherwise, these general terms are interpreted under common principles of contractual good faith, and any dispute is first attempted to be resolved directly between the parties.

For questions about these terms, write to us through the support channels listed on the pricing page.