What protects your data, plainly
Every point on this page describes how the product works. Where something depends on us hosting the instance, the point says so. At the end we also list what we do not claim.
What Argos does for your data
One instance per customer
Each customer gets their own instance and their own database. There is no database shared between customers.
Two-factor sign-in on the console
Operator accounts can require a second factor from an authenticator app (TOTP). Each operator gets recovery codes in case they lose their phone.
Security audit log
A separate log records sign-ins, second-factor events, screen access, remote control and terminal use. Every line carries a date and the operator.
Access by our team
No one on our team enters a customer's instance without written authorization from their company. Console sign-ins are recorded in the security audit log.
Minimal captures
Applications you exclude are never captured. You can also limit titles to the application name only, without the window title.
Monitoring notice with acknowledgment
The monitoring notice is optional and off by default. If you turn it on, each employee sees the notice and confirms they read it, and the acknowledgment is recorded per employee.
"On a call" without recording audio
To show whether someone is on a call, Argos checks whether the microphone is in use. It does not record or store audio.
Configurable capture retention
Captures are kept for 30 days by default. The period can be adjusted per customer.
Encrypted backups per customer
On instances we host ourselves, each one has its own encrypted backup, with a copy stored off the server. An automatic restore test checks that the backup can be opened.
Encrypted traffic
On instances we host ourselves, the console and the monitored PCs connect over HTTPS.
What we do not claim
We would rather you know before you buy.
No HIPAA certification or guarantee
Argos does not certify compliance with any regulation on your behalf. We work with health customers only after a signed business associate agreement (BAA), and that agreement is under review.
No SOC 2 or ISO today
We do not hold SOC 2 or ISO 27001 certification. If you need one to buy, tell us.
Windows only
Argos installs on Windows PCs. We do not cover macOS or Linux.
Found a security flaw?
Write to us with the subject "Security": what you saw and how to repeat it. We reply as soon as we can. Please do not publish the details until we have gone through them together.
Email [email protected]
For more detail
Does your procurement team need more detail?
Tell us what you need and we will answer with what we can actually deliver.