Software License Agreement (EULA)

For the purposes of this agreement, the following terms have the meanings set out below:

• Argos Software: the set of programs that make up the remote monitoring and management product, including the app that runs on each PC and the control panel.
• Customer installation: the server or cloud account where the Customer deploys the Argos Software on their own.
• Per-PC license: the right to monitor one specific machine while the subscription is active.
• Customer (Licensee): the person or company that accepts this EULA and buys the subscription.
• Centinelo (Licensor): the party that develops Argos and grants this license.
• Subscription: the plan you bought, with its number of PCs and its billing period.

Centinelo grants you a non-exclusive, non-transferable, worldwide license to use the Argos Software on your own infrastructure for the term of your subscription. The license renews with the subscription and ends when it ends.

The license is per PC: each subscription covers a set number of machines, with a minimum of 5 PCs and, on Nube privada, 25 PCs.

You can install the software on as many servers or test environments as you need, as long as the total number of monitored PCs stays within what you bought.

The software connects to our servers from time to time to validate the license. That check sends only the number of monitored PCs and an identifier for your installation.

No information about your machines or the people who use them is sent. If validation can't complete, the software keeps running through a grace period and then switches to read-only until the connection is restored, without blocking access to your data.

The Customer agrees not to:

• ✕Reverse engineer, decompile, or attempt to derive the source code of the Argos Software.
• ✕Sublicense, rent, lend, or transfer the software or access to the service to a third party.
• ✕Redistribute the software or publish it in third-party repositories, stores, or catalogs.
• ✕Remove or alter the ownership notices and trademarks that come with the software.
• ✕Use the software to monitor third parties' machines without authorization or to spy on people.

The Argos Software, its code, trademarks, logos, and documentation belong to Centinelo and the people who develop it. This license doesn't transfer ownership of the software, only the right to use it that this EULA describes.

All trademarks, trade names, and distinctive signs associated with the product are the property of Centinelo. Nothing in this EULA grants the Customer any rights in the marks.

Centinelo publishes updates to the Argos Software to add features, fix bugs, or improve security. Security updates are worth applying early: if you choose to postpone them, you're responsible for the consequences.

The Customer acknowledges and agrees that automatic updates are part of the normal operation of the product and that keeping the software up to date is necessary for its proper functioning and security. Centinelo is not responsible for issues arising from the Customer's rejection of security updates.

On Nube privada the software runs on your infrastructure and your machines' data stays there. We have no access to it: the only information that leaves your installation is the license check described above.

How information is collected, used, and protected is detailed in the privacy policy:

Read the privacy policy →

The software is provided "as is". We don't promise it will run without interruptions or that every bug is fixed, and we offer no implied warranties of merchantability or fitness for a particular purpose beyond what the law requires.

Centinelo does not warrant that the software will be error-free, that it will operate uninterrupted, or that it will meet the Customer's specific requirements. The Customer bears the risk arising from the use of the product.

To the maximum extent permitted by law, in no event shall Centinelo be liable for any indirect, incidental, special, or consequential damages, or for loss of data, profits, or revenue arising from the use of or inability to use the Argos Software.

Centinelo's total aggregate liability under this EULA won't exceed the amount the Customer paid for the subscription in the previous 12 months, except in cases of fraud or gross negligence.

This EULA stays in force while the subscription is active. On cancellation, the license ends when the period you already paid for ends.

If you breach these conditions, we can end the license with prior notice and a reasonable window to export your data. You can also stop using the software whenever you want and uninstall it.

When the license ends, the software switches to read-only. You can sign in to the panel, review the history, and export your data whenever you want; remote control and new tasks are switched off.

We never hold your data to force a renewal. If you subscribe again, everything comes back on the same installation.

This agreement is entered into with [ENTIDAD LEGAL] ("Centinelo"), as Licensor.

Any dispute arising out of this agreement shall be subject to the jurisdiction of [JURISDICCIÓN], unless the specific contract between the Customer and Centinelo provides otherwise.

For questions about this EULA or the license for your installation, write to us through the support channels listed on the pricing page.