Argos
Argos for collections offices

How much time do your collectors actually spend in the CRM?

Between calls, follow-ups, and breaks, eyeballing a collections team's real productivity is impossible. Argos shows you real usage per machine, no guessing.

Reports
A seat's daily report with its active time, time away and hours in each app.
A seat's daily report: active time, time away and hours per app.

Demo environment · Fictional data

What slips past you today

Three things happen without you knowing

01

You don't know how long they're in the CRM

Without real data, every conversation about productivity turns into a debate over perceptions.

Time per app, per collector, every day
02

Distracting apps and sites you don't know about

Social media, streaming, or games eat hours that should be on the phone.

Blocking of unauthorized sites and apps
03

The month-end report arrives late and by hand

Building the productivity report by hand steals hours from someone who should be collecting.

One-click exportable usage reports

What it looks like in the console

Demo environment · Fictional data

Attendance
Attendance for the Sales group: clock-in, clock-out, hours and whether each person was on time.

Clock-in, clock-out and hours for each person against their schedule.

Timeline
A machine's timeline with rows for apps, presence, connection and time away.

One person's apps, presence and time away during the day.

Messages
Chat with an agent: the supervisor's question and the reply, next to the machine summary.

A chat with the person at the machine; the message pops up on their screen.

Functions you'll use every day

Everything a collections manager needs

What you get

Time in the CRM per collector, every day
Productivity report ready in 1 click
Real-time idle alerts

Transparent monitoring: every collector knows the agent is installed, and access to their activity is logged and audited, this isn't hidden surveillance.

See the audit log in the demo →

Measure your collections team's real productivity

No guessing, no perception debates: just data.